Terms & Conditions

The terms that guide your experience with Bramley Basics.

1. About These Terms

These Terms & Conditions explain the rules for using the Bramley Basics website and purchasing products through our online store.

By browsing our website, placing an order or using our services, customers agree to follow these terms.

2. Company Information

Bramley Basics is operated by:

  • Company Name: KAIVONH LTD
  • Company Number: 16494932
  • Email: orders@bramleybasics.co.uk
  • Telephone: +44 20 7580 0787
  • Registered Address: C/O Dali & Co Accountants Ltd, Office 108, 1 Eastman Road, Harrow, England, HA1 4WL

3. Website Use

Customers may use this website to view products, select available options, place orders and contact our support team.

Customers agree to use the website responsibly and provide accurate information when completing orders.

4. Product Information

We aim to display product details accurately, including descriptions, available sizes, colours and product options.

Colours may appear slightly different depending on individual device settings.

Product images are provided to help customers understand the style and appearance of items.

5. Orders And Checkout

Customers can select products, choose available options, add items to their basket and complete checkout through our website.

After an order is submitted, customers receive confirmation details relating to their purchase.

Orders may require review before final preparation.

6. Pricing And Availability

Product prices and availability may change from time to time.

We aim to keep product information updated, but occasional changes may occur due to stock availability or product updates.

7. Delivery Terms

Orders are prepared and dispatched according to our Express Shipping Policy.

Estimated delivery times are provided as guidance and may vary due to circumstances outside our reasonable control.

8. Returns And Exchanges

Returns and exchanges are handled according to our Return & Exchange Policy.

Customers should review the return conditions before requesting an exchange or refund.

9. Customer Responsibilities

Customers are responsible for:

  • Providing correct contact and delivery information.
  • Checking product details before placing an order.
  • Following product care instructions.
  • Keeping order information available for customer support requests.

10. Website Content

All website content, including text, images, design elements and branding materials, is provided for Bramley Basics business purposes.

Content should not be copied, reproduced or used without appropriate permission.

11. Service Limitations

We make reasonable efforts to maintain website availability and accurate information.

We cannot guarantee uninterrupted access where issues occur due to technical maintenance, external services or circumstances outside our control.

12. Policy Updates

These Terms & Conditions may be updated when our services, website features or business procedures change.

Any updates become effective immediately after being published on this page.