Privacy Policy

1. About This Policy

Bramley Basics is operated by KAIVONH LTD.

This website provides information about our men’s essentials retail products, including boxer shorts, briefs, trunks, undershirts and related clothing items available through our online store.

This Privacy Policy explains how information is handled when customers browse our website, create orders, contact our team or use our online shopping services.

2. Company Information

KAIVONH LTD is a company registered in England and Wales.

• Company Number: 16494932
• Registered Address: C/O Dali & Co Accountants Ltd, Office 108, 1 Eastman Road, Harrow, England, HA1 4WL
• Email: orders@bramleybasics.co.uk
• Telephone: +44 20 7580 0787

3. Information Provided By Customers

When customers place an order or contact us, we may receive information required to complete the requested service.

This may include:

• Name
• Contact details
• Delivery information
• Order details
• Messages sent through our website

4. How Information Is Used

Information collected through our website may be used for:

• Processing customer orders
• Providing order updates
• Responding to enquiries
• Improving website experience
• Maintaining accurate customer records

5. Online Orders

Customers can select products, choose available options such as size and colour, add items to their basket and complete checkout through our website.

Order information is used only for completing the requested purchase process and providing relevant customer support.

6. Information Storage Period

Customer information is retained only for as long as necessary for business administration, customer support and legal record requirements.

Information relating to completed orders may be maintained for up to 6 years where required for record keeping purposes.

7. Cookies And Website Experience

Our website may use cookies and similar technologies to support website functionality, remember customer preferences and improve browsing experience.

Customers can manage cookie preferences through their browser settings.

8. Data Protection

We take reasonable measures to maintain appropriate protection of customer information and support secure website operation.

Access to customer information is limited to purposes connected with providing our services.

9. Customer Choices

Customers may contact us regarding their personal information, including requests to review available information or update incorrect details.

10. Policy Updates

This Privacy Policy may be updated when website services, business operations or legal requirements change.

Updated information will be displayed on this page and applies immediately after publication.